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We Transport

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We're Here to Help

Get in touch with our support team for any assistance with your transport needs

Submit a Ticket

Log a support ticket for non-urgent issues and we'll get back to you within 24 hours.

WhatsApp Support

Chat with us directly on WhatsApp for quick responses to urgent issues.

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Call Us

Speak directly with our support team during business hours.

012 023 1091
Submit a Support Ticket
You can attach multiple files if needed (max 10MB total). Allowed types: images, PDF, Word documents, text files.
Contact Information
  • 012 023 1091
  • 062 345 2345
  • info@wetransport.co.za
  • Pretoria, South Africa
Support Hours
  • Monday - Friday: 8:00 AM - 6:00 PM
  • Saturday: 9:00 AM - 1:00 PM
  • Sunday: Closed
  • Emergency: 24/7 via WhatsApp
Tips for Faster Support
  • Provide your Load ID if applicable
  • Be specific about your issue
  • Include relevant screenshots
  • Use WhatsApp for urgent matters

Frequently Asked Questions

You can track your load by logging into your account and visiting the "My Loads" section. There you'll see real-time updates on your load's status and location. If you're having trouble, contact our support team with your Load ID.

We accept various payment methods including bank transfers, credit/debit cards, and electronic funds transfer. All payment details are provided in your quote and invoice.

We typically provide quotes within 1-2 business hours during normal business hours. For urgent requests, please contact us directly via WhatsApp or phone for faster response.

Yes, you can change pickup or delivery locations, but please note that this may affect the quoted price. Contact our support team as soon as possible to discuss any changes to your transport request.

We take every precaution to ensure your goods arrive safely. In the rare event of damage, please document the issue with photos and contact our support team immediately. We have insurance policies in place to handle such situations.